Returns & Exchanges

At PUEBCO, we take pride in the unique character of our repurposed home goods and want you to be fully satisfied with your purchase. If your item isn't a perfect fit for your space, we offer returns on most unused products within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

2

Prepare the Package

Carefully pack the items in their original PUEBCO packaging, ensuring all tags and protective materials are included to prevent damage during transit.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for reference.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing